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FAQ

We hope to make your experience with Keto Connect as seamless as possible, so here are some common questions you may have! Additionally, if you have a question that isn't answered here, please reach out to us at any time! Our email is support@ketoconnect.store.

Is Shipping Really Free?

YES! We hate paying for shipping ourselves, and we know you do too. Our warehouse is located at 4051 Freeport Parkway, Grapevine Texas, which allows us to offer fast nationwide shipping! We also have a priority shipping option in which will deliver your package in 1-3 days at an affordable rate!

Is Your Website Secure?

Our website uses elite quality SSL connections with the latest 256-bit encryption technology for absolute safe and secure transactions.

What Currency Will I Be Charged In?

Our head office is located in U.S.A. so our checkouts are in US Dollars. If you checkout from a country with another currency, you purchase will be converted at the current exchange rate.

How Long Will My Item Take To Ship?

Our standard shipping time is 5 business days from the date that your item is shipped out. We ship out items either same or next day!